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Privacy Policy


The purpose of this document is to inform the individual (hereinafter referred to as the "Data Subject") of the processing of his/her personal data (hereinafter referred to as "Personal Data") collected by the data controller and processor, Maria Isola, with registered office in CA, Italy, VAT No. 04001510926, e-mail address, (hereinafter referred to as the "Data Controller"), through the website (hereinafter referred to as the "Website") and for the purpose of issuing quotations and providing a translation service.


1. Categories of personal data processed


The Data Controller processes the following types of Personal Data voluntarily provided by the Data Subject:


  • Contact details: name, surname, address, e-mail, telephone, pictures, any further information sent by the Data Subject, etc.

  • Tax and payment details: tax code, VAT number, bank account details (if any), PayPal address, etc.

  • Other personal information contained in the texts and documents sent for translation.

The Data Controller processes the following types of Personal Data that are collected automatically:


  • Technical Data: Personal Data generated by the devices, applications, tools and protocols used, such as, for example, information about the device used, IP addresses, browser type, Internet Service Provider (ISP) type. Such Personal Data may leave traces which, especially when combined with unique identifiers and other information received by the servers, may be used to profile individuals.

  • Website browsing and usage data: such as, for example, pages visited, number of clicks, actions taken, session duration, etc.

Failure by the Data Subject to provide any Personal Data required to comply with a legal or contractual obligation or to enter into a contract with the Data Controller, will preclude the Data Controller from establishing or continuing a business relationship with the Data Subject.


Should the Data Subject communicate any Personal Data of third parties to the Data Controller, the Data Subject shall be directly and solely responsible for its origin, collection, processing, communication or dissemination.


2. Cookies and similar technologies

The Website uses cookies and other similar technologies to collect Personal Data about the pages, links visited and other actions taken when you use the Website. This data is stored and transmitted the next time you visit the Website. The Data Subject can select whether or not to accept the cookies that are set by my Website in the cookie banner. The deactivation of strictly necessary cookies may compromise the user and browsing experience of the Website. The user may choose to delete the Cookies stored on their browsing device anytime.


3. Lawful basis and purpose of data processing

Personal Data must be processed in order to:


a. perform the contract with the Data Subject, namely:

  1. fulfil all obligations arising from the pre-contractual or contractual relationship with the data subject

  2. support and contact the data subject: to respond to the data subject's requests

  3. manage payments: to manage payments by bank transfer or other means

b. comply with legal obligations, namely:

  1. fulfil any obligation under applicable laws, rules and regulations, notably tax obligations

c. in the legitimate interest of the Data Controller, to:

  1. to advertise the Data Controller's services directly by email using the email provided by the Data Subject in connection with the sale of a service similar to the one being sold;

  2. manage, optimise and monitor the technical interface: to identify and solve technical issues, to improve the performance of the Website, to manage and organise information in a computer system (e.g. server, database, etc.);

  3. provide security and protection against fraud: to ensure the security of the Data Controller's assets, facilities and networks;

  4. produce statistics using anonymous data: to carry out statistical analyses on aggregated and anonymous data in order to analyse the Data Subject's behaviour, improve the services provided by the Data Controller and better meet the Data Subject's expectations.

In the legitimate interest of the Data Controller, the Website allows for interactions with external platforms or social networks whose processing of Personal Data is governed by their respective privacy policies. In that regard, you should refer to their privacy policies. The interactions and information acquired by this Website are in any case subject to the privacy settings that the Data Subject has chosen on those platforms or social networks. That information - unless you have given your specific consent to process it for other purposes - is used solely for the purpose of enabling you to use the Website and provide the information and services requested.

The Data Subject's Personal Data may also be used by the Data Controller for legal defence purposes before the competent courts.


4. Data processing methods and recipients of Personal Data

Personal Data is processed using paper and computer tools, according to organisational methods and principles strictly related to the specified purposes, and by adopting appropriate security measures.


Personal Data is processed solely by:

  • persons authorised by the Data Controller to process Personal Data and who have committed themselves to confidentiality or have an appropriate legal obligation of confidentiality;

  • entities operating independently as separate data controllers or by entities appointed as data processors by the Data Controller in order to carry out all the data processing activities required to pursue the purposes set out in this policy (e.g. business partners, consultants, IT companies, service providers, hosting providers);

  • persons or entities to whom Personal Data must be disclosed by law or by order of the authorities.


The entities listed above are required to use appropriate safeguards to protect Personal Data and may only access Personal Data that is required to perform the tasks assigned to them.


Personal Data will not be disseminated indiscriminately in any way.


5. Location

If necessary, Personal Data may be transferred to entities located outside the European Economic Area (EEA). Whenever Personal Data is transferred outside the EEA, the Data Controller will take all appropriate and necessary contractual measures to ensure an adequate level of protection of Personal Data, including but not limited to agreements based on standard contractual clauses for the transfer of data outside the EEA, approved by the European Commission. To request information on the specific safeguards adopted, the Data Subject may contact the Data Controller at the following e-mail address:

6. Personal Data retention period

Personal Data will be retained for the time required to fulfil the purposes for which they were collected, namely:

  • in order to perform the contract between the Data Controller and the Data Subject, they shall be kept for the entire duration of the contract and, after termination, for the standard limitation period of 10 years. In the event of legal disputes, for the entire duration of the same, until the time limit for appeals is exhausted;

  • to serve the legitimate interest of the Data Controller, they shall be retained until that interest is served;

  • in order to comply with tax obligations, a legal obligation, an order from an authority and for legal defence purposes, they shall be retained for the period provided for by such obligations, regulations and in any case until the expiry of the limitation period provided for by the applicable legislation;

  • for purposes requiring the consent of the data subject, they shall be retained until such consent is withdrawn.


At the end of the retention period, all Personal Data will be deleted or stored in a form that does not allow the identification of the Data Subject.


7. Rights of the Data Subject

Data subjects may exercise certain rights in relation to the Personal Data processed by the Data Controller. Specifically, the Data Subject has the right to:

  • be informed about the processing of their Personal Data

  • withdraw consent at any time

  • limit the processing of their Personal Data

  • object to the processing of their Personal Data

  • access their Personal Data

  • verify and request correction of their Personal Data

  • obtain the restriction of the processing of their Personal Data

  • obtain the deletion of their Personal Data

  • transfer their Personal Data to another data controller

  • file a complaint with the Data Protection Supervisory Authority and/or take legal action.

To exercise their rights, Data Subjects may send a request to the following e-mail address: Any requests will be taken up by the Data Controller immediately and processed as soon as possible, in any case within 30 days.

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